Join us at ITB Berlin

Join us at ITB Berlin

Join us at ITB Berlin

Hall 8.1 | Booth 132

Hall 8.1 | Booth 132

Hall 8.1 | Booth 132

Luxury Commerce OS
For Hotels

Hotel Manager is a revenue operating layer for hotels
powering upsells, dining and experiences with enterprise-grade

Opera Cloud and Simphony integrations.

Hotel Manager is a revenue operating layer for hotels powering upsells, dining and experiences with enterprise-grade
Opera Cloud and Simphony integrations.

Meet your guests where they are

No download required

No download required

Meet your guests where
they are

No download required

The guest journey built for revenue - and service

Every touchpoint is designed to feel connected, intuitive, and aligned with your service delivery.

Prepare with Digital Registration

Capture details, preferences and arrival needs early.

Prepare with Digital Registration

Capture details, preferences and arrival needs early.

Dine with Order & Pay

Let guests order in-room or on-property in seconds

Dine with Order & Pay

Let guests order in-room or on-property in seconds

Upsell with Promotions

Present the right offers at the right moment

Upsell with Promotions

Present the right offers at the right moment

Improve With Ratings

Catch issues in-stay, not after checkout

Improve With Ratings

Catch issues in-stay, not after checkout

Synced To Opera Cloud

Every order, request and charge stays connected to your PMS

Synced To Opera Cloud

Every order, request and charge stays connected to your PMS

Verified Oracle
Partner

Powered by Oracle

Real impact for luxury hotels across the world. With a fully integrated suite of products that can take your hotel to the next level.

Real impact for luxury hotels across the world. With a fully integrated suite of products that can take your hotel to the next level.

Experience the perfect guest journey

Every touchpoint is designed to feel connected, intuitive, and aligned with your service delivery.

Prepare with Digital Registration

Capture details, preferences and arrival needs early.

Prepare with Digital Registration

Capture details, preferences and arrival needs early.

Dine with Order & Pay

Let guests order in-room or on-property in seconds

Dine with Order & Pay

Let guests order in-room or on-property in seconds

Upsell with Promotions

Present the right offers at the right moment

Upsell with Promotions

Present the right offers at the right moment

Improve With Ratings

Catch issues in-stay, not after checkout

Improve With Ratings

Catch issues in-stay, not after checkout

Synced To Opera Cloud

Every order, request and charge stays connected to your Oracle operation

Synced To Opera Cloud

Every order, request and charge stays connected to your Oracle operation

For your guests

A beautifully branded, no download experience that gives guests instant access to everything your hotel offers - all designed to feel intuitive, personal, and effortless.

For your Staff

A single dashboard that brings teams, workflows and insights together - giving your staff the clarity and tools they need to respond faster, stay aligned and deliver consistent service.

Ready to commercialise?

Boost your hotels performance with Opera Cloud & Simphony.

Ready to commercialise?

Boost your hotels performance with Opera Cloud & Simphony.

Ready to commercialise?

Boost your hotels performance with Opera Cloud & Simphony.

For your guests

A beautifully branded, no download experience that gives guests instant access to everything your hotel offers - all designed to feel intuitive, personal, and effortless.

For your Staff

A single dashboard that brings teams, workflows and insights together - giving your staff the clarity and tools they need to respond faster, stay aligned and deliver consistent service.

Introducing

The Smart Terminal

Smarter. Brighter. Mightier.

Instant fulfilment, anywhere.

Real-time order and product routing for teams. The Smart Terminal recieves, prints, and routes guest orders and transactions so service never bottlenecks at the front desk.

Real-time order and product routing for teams. The Smart Terminal recieves, prints, and routes guest orders and transactions so service never bottlenecks at the front desk.

Instant tickets from orders

Fast fulfilment, fewer bottlenecks

Route orders by outlets

Staff stay aligned in real-time

Take it on the go, anywhere


Built for high-volume service

Turning your Oracle investment
into a profit engine

Turning your Oracle investment into a
profit engine

Hotel Manager transforms your Oracle integration into commercial performance - capturing pre-arrival and in-stay services through Oracle-native workflows that match how your hotel actually operates.

Hotel Manager transforms your Oracle integration into commercial performance through Oracle-native workflows that match how your hotel actually operates.

Capture more revenue from service

Increase conversions across guest touchpoints by meeting them where they already are - web-first journeys that remove friction and make buying feel effortless.

Capture more revenue from service

Increase conversions across guest touchpoints by meeting them where they already are - web-first journeys that remove friction and make buying feel effortless.

Capture more revenue from service

Increase conversions across guest touchpoints by meeting them where they already are - web-first journeys that remove friction and make buying feel effortless.

The benchmark for security and compliance for hotels

The benchmark for security and compliance

Visit the Hotel Manager Trust Centre for more information

Frequently Asked Questions

FAQs

Do guests need to download an app?

What revenue does Hotel Manager help generate?

How does this work for staff and operations?

Does Hotel Manager integrate with Opera Cloud and Simphony?

How does Hotel Manager support guest channels - and is it a CDP?

Do guests need to download an app?

What revenue does Hotel Manager help generate?

How does this work for staff and operations?

Does Hotel Manager integrate with Opera Cloud and Simphony?

How does Hotel Manager support guest channels - and is it a CDP?

Do guests need to download an app?

What revenue does Hotel Manager help generate?

How does this work for staff and operations?

Does Hotel Manager integrate with Opera Cloud and Simphony?

How does Hotel Manager support guest channels - and is it a CDP?

It's time for a change

Schedule your personalised demo today and see Hotel Manager in action

It's time for a change

Schedule your personalised demo today and see Hotel Manager in action

It's time for a change

Schedule your personalised demo today and see Hotel Manager in action