Hello, welcome.
We're Hotel Manager.

We are on a mission to create memorable experiences

About us

At Hotel Manager, we want to solve the biggest problems in hospitality.

With a lot of research, we've been rethinking the hotel experience from the ground up. Combining modern cutting-edge tech with the latest thought-leading ideas in hospitality, we set out to build a new reality where hotels are in control and guests are at the heart of it all.

Our proposition is to make it easy for hotels to create a digital ecosystem to deliver a radically better experience for guests. Today's rhythm of life calls for something connected, uncomplicated, and beautiful.

Hotel Manager goes beyond providing brand, engagement, and efficiency. We let forward-thinking hotels thrive on change by creating new possibilities that are built to last.

We can't wait to welcome you. Dare to join?

"Hotel Manager was born out of a vision to create memorable experiences through the power of cutting edge technology. We built a product that reduces the friction of using technology so that guests and staff can get back to doing what they love."

Ajwad Hashim, CEO

The idea

We are passionate travellers. Having spent a lot of time in hotel rooms as individuals, we were surprised by the sheer lack of technology available to guests given what we had come to expect as consumers of other verticals (Deliveroo, Uber Eats). Most tools in the post-booking territory are operational and not experience-oriented.

Hotels were falling behind and still relied on a big book of printed services in the bedroom to maximise guest spend. We spent time speaking to travellers and found there was a real need for better guest engagement, prompting us to research the industry.

We launched our the first version of Hotel Manager in 2020 and have since continued to listen to hotels in order to rapidly build a truly innovative guest and operational platform.

Best Guest Management Platform 2021

We're proud to have been awarded Best Guest Management Platform at the Boutique Hotelier Awards 2021
Read more
Ajwad Hashim
Co-Founder & CEO
Gokulan Kannan
Co-Founder & COO
Agni Ilango
Co-Founder & CTO
Chris Makowski
Co-Founder
Jay Luarca
Co-Founder

The team

The Hotel Manager team are a group of keen travellers with a technology-driven mindset. Primarily based in the UK, the team has grown over the last few years to service our clients globally, and rapidly iterate the product to deliver a memorable experience for hotels and their guests.

Best Guest Management Platform 2021

We're proud to have been awarded Best Guest Management Platform at the Boutique Hotelier Awards 2021
Read more