The Guest Experience Platform Built For Luxury Hotels

We've helped hundreds of hotels globally deliver seamless, branded guest experiences - whilst improving margins, efficiency and guest satisfaction.

"We're building the future of hospitality, where every guest stay is seamless, and every hotel runs smarter"
AJ Hashim

Founder & CEO

10k+ Guests

served every single month

Helping hotels succeed through the power of technology

Hotel Manager was founded in 2020 with a simple mission: to help hotels deliver radically better guest experiences through smart, seamless technology.

Today, the best hospitality is digital, personal, and beautifully simple - and that's what we're building. A connected, elegant digital ecosystem that empowers hoteliers to personalise every touchpoint, streamline operations, and stay ahead in a fast-moving world where you can deliver more than guests expect.

From the start, we've rethought everything - combining modern technology with hospitality-first thinking to create platforms and tools that feel as beautiful as they are powerful.

Rethinking the guest experience from the ground up

In a world where technology is rapidly evolving, from checkout free stores to self-driving cars, hotel experiences continues to lag behind. Many rely on printed materials and legacy systems that hold massive technical debts that hinder their ability to truly innovate and engage guests at scale. 



That’s why in 2020, Hotel Manager was born - to empower hotels to meet the expectations of today’s travellers and elevate guest journeys whilst optimising team performance.

What started as a bold idea has grown into a global team, united by a single goal: Every guest is delighted. Every team is empowered.

We're building the infrastructure modern hotels rely on to run elegantly and serve effortlessly. With Hotel Manager, every guest experience is elevated, every workflow is streamlined - all through one beautiful, fully branded app.  

2020

Hotel Manager is founded

Built to reimagine the entire guest journey - end to end.

2021

Awarded Best Guest Management Platform

Recognised for leading innovation in guest experience.

2022

Top 10 Travel Tech In Europe

Celebrated among Europe's most impactful hospitality startups.

2023

Raised $3.6m In Funding

Backed by top investors to accelerate global growth.

2024

Integrated With Opera Cloud & Simphony

Launched enterprise-grade integrations with leading POS and PMS vendor.

2025

Serving 500+ Hotels Worldwide

Trusted by leading hotels across the globe.

Trusted by forward-thinking hotels around the world

Hotel Manager helps elevate guest experiences while boosting operational efficiency. Our tools drive real results — and the numbers speak for themselves.

3

9

4

6

2

5

7

3

1

6

%

Increase in guest spend

5

9

2

7

4

3

7

8

2

4

%

Reduction in wait time

6

4

1

4

1

0

7

3

2

0

5

9

7

7

0

k+

Total guests served

Total guests served

Crafted by a team who truly care

Our mission is to inspire and accelerate innovation for the hotel industry. And to turn that ambition into reality, we operate based on a set of core principles that keep us focused.

We dare to defy

We challenge conventions and break through limits - with courage, creativity and action.

We never settle

We set high standards and keep raising them. Progress matters more than perfection.

We stay human

We lead with empathy and integrity. And create space for trust and transparency.

We live to explore

Curiosity drives us. We embrace ideas, learnings and boldly explore the unknown.

Check our open positions


Business Development Representative
Sales
Love prospecting, researching, and opening doors? Know your way around HubSpot... Let's talk!
Hybrid
Full-time
Product Designer
Design
Got 2+ years in B2B software design? Know Figma, React, and design principles? Get in touch!
Hybrid
Full-time
Software Developer
Engineering
Comfortable shipping product fast? Know your way around Mongo DB, React and APIs? Let's talk.
Hybrid
Full-time
Sales Development Representative
Sales
Quick on email, sharp on calls, and hungry to grow in SaaS Sales? You'll fit right in.
Hybrid
Full-time