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Meet your guests at their convenience, from digital check-in to in-room service, turn every touchpoint into one branded, intuitive and memorable experience.
Meet your guests at their convenience, from digital check-in to in-room service, turn every touchpoint into one branded, intuitive and memorable experience.
Replace the telephone, clipboard, and wait times with instant, on-brand convenience. Whether it's checking in early, ordering dinner, or booking a spa treatment, the guest app makes it simple, personal and beautifully branded to your hotel.
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Let guests complete their registration before they arrive - from preference captures to dietary needs or travel arrangements.
Say goodbye to the paper forms and front-desk queues, offer a smooth, branded start to their stay that gives your team more time to prepare what matters most.
Whether they're relaxing in-room or lounging by the poolside, let guests browse your menus, place their orders and pay securely - all from their device, without ever picking up the phone.
No missed calls. No delays. No awkward bill-signing. And definitely no mistakes. Just seamless service, delivered faster.
On-demand access to everything from amenities to services, let guests browse, request and receive at a moments notice, from butler services to adapters.
Requests route instantly to the right team, so your staff stays on step ahead and your guests never have to wait.
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Goodbye to paper pamphlets, missed calls and long waits. With built-in messaging and a dynamic hotel directory, guests connect with your team instantly - to book, request or ask anything.
Offering the fastest, most elegant way to deliver five star service at scale.
Surface time-sensitive promotions, showcase premium offers, and collect feedback without waiting for check-out.
Whether it's a order rating or missing cutlery, your guests stay connected to more of what your hotel has to offer and your teams stay ahead of their expectations.
From vineyard tours to spa rituals, showcase tailored experiences that reflect your brand.
Guests browse, reserve, and personalise every details, turning idle interest into high-margin bookings with boosted revenue opportunity using our Viator integration, giving your hotel extra commission.
A digital guest app is a mobile-optimised platform that allows hotel guests to manage their entire stay - from pre-arrival check-in to ordering room service and requesting concierge support - directly from their own devices.
Guest apps provide convenience, personalisation, and faster service delivery. They eliminate waiting times, reduce the need for in-person interactions, and allow guests to access everything they need on demand.
Hotel Manager’s guest app is PWA (Progressive web-app) which acts the same as a native app, meaning guests can access it without downloading anything - just a tap from a QR code, booking link or pre-arrival message and they can get full access to all your hotels offerings and services.
Yes. Guests can browse digital menus, order F&B, request amenities like chargers or cots, and track the status of each request in real time—all within the app.
Absolutely. The guest app is fully white-labeled to reflect your hotel’s branding—colours, logo, tone of voice, and unique offerings are all customisable to ensure a seamless experience.
No—it enhances them. The app reduces the volume of manual tasks and allows your team to focus on high-touch service moments. It works as a digital concierge in your guest’s pocket.
Yes. Hotel Manager integrates with leading PMS and POS platforms like Opera Cloud and Simphony, ensuring that guest data, orders, and preferences sync in real-time.
It surfaces upsell opportunities at the right moment, encourages in-room and on-property ordering, promotes experiences, and drives operational efficiency—all of which contribute to higher spend per guest.
Yes. The platform is fully compliant with GDPR and built with enterprise-grade data protection standards to ensure guest data is safe and secure.
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